To register as a new user, you simple go to the log in page and enter your unique access code. It will then automatically take you to the page to register as a new user where you then enter your email address to then create an account.
Simply click on the link in the top right of the home page (View & Order Images), or to make it even easier for you, just click here
Whoops! These can easily go missing! Have you checked your Spam or Junk mail? Don’t panic, if you cant find it, please email us with your child’s name and class to: contact@artsphotography.co.uk and we will email you right back with your safe and secure online login codes.
If you have lost your access codes, don’t worry, you can still place your order! Please email us on contact@artsphotography.co.uk and request your online log in details by providing your child’s name and class.
Your child’s previous years photos should be saved in ‘My Picture Sets’. However, if they are not displayed in here, please send us an email directly and we will be able to create a new access code for you to add and will then be added to your picture sets.
Yes, we offer high-resolution digital downloads. You simply click on the Digitals tab and you can purchase the individual or sibling portraits. (Please note: you wouldn’t be able to purchase group photos as digitals due to GDPR regulations)
Please log into your account and click the tab ‘Digital Portraits’ then the photos you have purchased will have highlighted under each photo ‘Download’ in green.
Please refer to this instructions video. [LINK]
Your discount code is the early bird access. This is already automatically applied to the packages only when you log into your account. This offer will last 10 days from when the photos first went live. (It will be stated with the ‘Was’ and ‘Now’ price for each package.
Simply click on the text and you can add more names if you have multiple children in the photo or you can change the spelling of the name(s) if you wish. It also allows you to change the font and size.
Simple go onto the package you would like to select of create.
On that same page, if you hover over the image you would like and click ‘insert’ – make sure the section is highlighted where you would like to insert the image’
It should then give you the option to change the image for all or just that one section. And the image will then change for you.
Please refer to this instructions video [LINK]
You can find this when you log into your account. If you click on the tab that says ‘Add More Codes’ you can then add multiple codes. The photos will then be added to ‘My Picture Sets’
This is also how you combine orders for multiple children to save on shipping.
Please refer to this instructions video [LINK]
To do this, simply click on the dropdown arrow next to my picture sets
You can also click add another code which will add your new subjects picture sets to your log in session.
Please refer to this instructions video [LINK]
You can go to the tab that says, ‘View All Products’ and will give you the option to purchase the products separately.
All our images stay online for 12 months from the date of upload. Images ordered within deadline do not incur any additional fees. If you have missed the deadline, you can still order online but will have to pay £4.95 postage and packaging and your order will be sent to a UK address of your choice.
If you have ordered digital download or email images, this will be with you as soon as you place your order. Physical print packs are sent back to you home address within 7 business days. If you pay for postage (past deadline), then your order will be with you within 10 days.
Yes, once you have placed an order you are welcome to place a further order for the same image using our online order system. Click here to place another order
If your order has not arrived, panic not! Please email us at contact@artsphotography.co.uk and we will resolve this for you urgently.
Though please allow 7-10 business days from your order date, for your order to arrive with you.
Please go to our enquiry page here or alternatively chat with one of our agents by opening a live chat from our home page. Don’t worry, if no one is there leave us a message and we’ll come right back to you!
“We were long overdue a Whole School photo. Arts Photography provided professional staging for nearly 500 students, did everything for us, and the end result is spectacular and has taken pride of place in our school. Thank you!” – Ann Etherington, Business Manager – Highfield Primary School
“Got the picture of 6M Class thanks! What a lovely photo on a gorgeous sunny day!!! Thank you. We also received the latest sibling photo, also really lovely.” – Mr Gladwyn, Proud Parent – Ashville College
“Thank you very much for all your hard work with our Year 7 student photographs. We are delighted with the photographs and have received very positive feedback from parents. From a school point of view, the service you provided was very good. The organisation from yourselves made sure the day ran very smoothly.” – Mrs Phillips, Office Manager – Vale of York Academy
“Arts Photography have been providing Ashville College with their outstanding school photography services for the past 6 years…In short they provide great service, excellent value and I would highly recommend them as a great choice for any school looking for the edge with their school photographer” – Mark Lauder, Headmaster – Ashville Senior College
“Arts Photography – Lovely staff, wonderful quality pictures. ” – Mrs Maria Weston-Bartholomew, Admin – Alwoodley Primary School
“Excellent service, good quality photographs, reliability, very pleased with the overall service.” – Gill Johnson, Head of Business & Operations – Clifton with Rawcliffe Primary School
“The feedback from parents has been overwhelmingly positive and they have been impressed by the quality and style of the photographs as well as the ease of electronic ordering.” – Mrs C Dodds, Deputy Head – The Grammar School at Leeds
“Thank you so much for the wonderful individual and class photos you take every year at my kids school! From starting school aged 4 all the way through to Year 6 we have a lovely record of Arts Photography photos of our children year by year, class by class.” – Delighted Parent – Ilkley Grammar School
“The photos are amazing, thank you!” – Saira Luffman, Headteacher – BBG Academy
“Just wanted to say thank you for the 2 x class portraits which we safely received today, we love them!” – Ben Nicole, Proud Parent – The Froebelian School
“If you want a professional, smooth running photo shoot of around 500 people or more this is the company to book with. The team are friendly, courteous and well organised. Highly recommend” – Moira Martland, Admin – Cardinal Heenan School
